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Libby Kinkead and Potomac Concierge have truly created a process and built a team that simultaneously expedites, accelerates and humanizes moving from one home to another! Leading up to the move, Potomac Concierge specialist, Kim, became an essential part of my daily sorting / purging / packing process – frequently taking initiative to help me prioritize getting specific tasks completed (even running errands when needed). Move Day itself was an incredible experience of how productive and supportive a team of six people can be – with no one duplicating anyone else's work tasks. What Potomac Concierge did for me in one day, truly would have taken me 3-6 months without them! My new place already started to feel like home the first night I slept there (and Potomac Concierge even made up my bed in pre-selected fresh sheets!).

Having Cheryl at Potomac Concierge Services as my post move concierge was a huge relief. She took care of everything from arranging for someone to sell items I didn't want, donation of clothing and furniture and disposing of the remaining "junk." She swept the house leaving it just as the buyers wanted for the final walk-through, and to boot she returned our Verizon equipment. Cheryl was available whenever I needed her, and best of all, I didn't have to worry about anything once I moved out. Thank you all so much. EB Bethesda

Vicki and Dionne Were Magnificent! We decided to renovate our kitchen immediately AND prepare to begin a great big new job right around the same time. This meant a move from the city where the prior job was located, into the basement of our home, and then reorganizing our home after the renovation. These ladies made it all happen and did so with an excellence that was unmatched. I came home one day and my kitchen was packed, stacked, and labeled. What's more, a fully equipped mini-kitchen was set up in my basement. We lived there for months and had EVERYTHING we needed. Then, when the kitchen was done, they lined drawers, organized and unpacked. It was a thing of beauty. The movers arrived and these ladies went to work. They sorted, organized, and purged until all closets and cabinets were beautifully set. Then they reorganized furniture, set up an office, and got me ready to begin my new position with a sense of confidence and order that I could never have pulled off without Potomac Concierge. I cannot say enough about this team. Professional, flexible, competent, AND FUN. I am eternally grateful! Dayna

We recently enlisted Potomac Concierge to help with unpacking and organizing after our move, and the experience was outstanding. Their team — Amelia, Joan, Kristin, and Shannon — was prompt, professional, and genuinely delightful, all while unpacking more than 140 boxes in just two days and even finishing ahead of schedule. Lauren’s guidance throughout the scheduling process was equally excellent. I can’t recommend the Potomac Concierge team highly enough, and they will absolutely be my first call for the next project.

I write for two reasons: first, in hope that others may have the opportunity I had; second as a means to express my sincere appreciation to Libby and Aida for their invaluable assistance. The original need was to "declutter" a small jewel of a home in Capitol Hill, lived in for 40 years which had in addition the leftovers of two other deaccessioned homes. The driver- to put the house on the market. Libby and Aida assisted with the deaccessioning of memories, furniture and furnishings with respect and sensitivity. They boxed up plenty of "rubbish" for collection. They boxed up some articles for disposition to various charities. They marked items for the movers. They are workers. They also performed an expected service and assisted in "staging" the house very tastefully for inspection. A major strength: their vendors on call are reliable, competent and prompt-rubbish disposal, moving company, storage. Moving into this house 40 years ago was a joy. Moving out to my surprise leaves a pleasant memory. Robert Shelton

I have been receiving services from Potomac Concierge now for a year. I have been completely satisfied. Janet has been working with me and has been terrific. She has helped me with my home office support and organization and with cleaning out/reorganizing several closets. She is always on time, tuned in and responsive to my needs and wishes, efficient — and we get a huge amount of things done!

As a Moving Consultant, I have done more than a few moves in concert with Potomac Concierge. I typically work with Libby and Aida and they never…

I used Potomac Concierge to help organize a newly installed closet system. I wanted to start off with a highly organized closet – color coded, by season and style. Vicki came in fully equipped with supplies and ideas. We went through my items, sorted, hung, folded – the result was a beautiful closet that looks like something from a magazine. I did underestimate how much time it would take to get everything done (even though Vicki worked quickly and efficiently) but I was also happy that I participated along with her because it gave me an understanding on how to keep it organized which is ultimately my main goal. I would highly recommend Potomac Concierge for organizing services. They were very professional, prompt and exceeded my expectations for this project.

Libby, Shannon and Claire helped me move with very little notice. I thought I could do everything myself, but got too busy with work. They had less than two weeks notice and made it happen. Not only am I unpacked, but all of the boxes are gone and my kitchen is better organized than if I had done it myself. They are extremely professional and pleasant to work with and would definitely use them again!!! I’ve never felt in better hands.

Potomac Concierge is the best money we have spent. Aida, Libby and the team were incredibly professional, organized and no ask was too much for them to handle with grace and speed. We hired them to assist with our move out of our home and into a new home. We could not have done it without them. They know how to get things done, they hire all of the right people. We spent the first night in our new home with our bedroom, kitchen, and closets completely unpacked and organized. They are simply the best.

There is much to say, so to keep it short… Shannon with Potomac Concierge is excellent! She is professional, kind, on time, gets the job DONE and offers no judgment. Thank you, Shannon! Lauren in the office is responsive, knowledgeable and kind as well! I highly recommend PC and if you want a trusted service professional, Shannon is the way to go!

Vanessa, Kelly, and Kristen were absolutely outstanding. In addition to their excellent service and skills, I felt incredibly supported by them during a difficult time. You can hire anyone to unpack boxes, but they brought such skill, thought, and care to the organizing process. By the end of the day, the rental house was feeling like a home for my family, all thanks to them. They were truly a joy to work with, and I would hire them again in a heartbeat.

I literally could not have stayed in my home during the pandemic nor gotten my house ready to sell without Kelly’s outstanding assistance. Kelly had a solution to every problem and always was calm while addressing any challenge. I think of Kelly as my guardian angel. Kristin also was essential during the process of packing up my house belongings and moving into my new apartment. As an example of the special care they gave to my china cup collection, Kelly took photographs of the secretary and display case in which the cups were displayed and then she and Kristin unpacked the cups and put them back in the identical order. I am eternally grateful to both of them.

I had quite a lot of travel during and after Thanksgiving, and needed some support with holiday decor. Kelly and Kristin truly made this Christmas the best ever. This duo is remarkable. They unloaded and opened all of the decorations (after marking them according to rooms last year) and did an amazing job helping me make everything beautiful. They wrapped presents like they should appear in the next Nutcracker. Positive, productive, professional and punctual; I love everything they created and every effort they made. When they come to my home, I know it will be lovelier when they go. I could not be more appreciate and grateful for this team!

This is an excellent business! They provide an outstanding service! Aida is very professional; she provided me with a very accurate estimate of the work to be done at my place at the outset. She is also very pleasant and responds swiftly to any inquiries. Coleen and Amelia helped me unpack and sort my stuff after I moved to a new apartment. Both ladies are classy, fast and efficient and they also have a great taste! They took the stress out of moving out for me! Bishr A.

I cannot recommend Potomac Concierge highly enough. We hired them to help organize our kitchen in our new home and Rachel and Michelle were an absolute dream team. They worked efficiently and asked really smart questions to help me figure out where things should go in our unusually shaped space. By the time they left, we were easily 80% done with our kitchen and I'm already scoping out new projects to hire them for again. If you're thinking about working with Potomac Concierge — don't hesitate!!

It was a pleasure to work with Amelia and her team at Potomac Concierge! They did a beautiful job organizing various bookcases as well as three large walk-in closets at the Ritz Residence. I would definitely recommend them to any of my clients!

I called Potomac Concierge Services (PCS) a few weeks back, frantically needing help to get our house de-cluttered and ready to put on the market for sale before the end of the month. The rub was that we had three days to get it done before I had to leave on a 5 day business trip! Aida and her excellent staff, which included Audrey, Dionne & Susan whisked in and saved the day! They helped us purge, de-clutter and organize, all in record time. This was no small feat considering that my husband and I merged two households during our previous move without the benefit of a purge. Add five years and two kids to the mix and you can imagine the task we were facing. To say we felt overwhelmed was an understatement! But, the PCS staff immediately put our minds at ease. They had great suggestions and tips to get the work done efficiently and they were a joy to work with. Without question, I would recommend the services of PCS to all of my friends and I wouldn't hesitate to use them again in the future!

I used Potomac Concierge for my recent move from MD to NC. I am very pleased with their service. From arranging a mover to getting my condo cleaned out, everything went smoothly. I highly recommend them.

Absolutely incredible group of people. Help my father transition to a new facility, and made the process extremely easy and anxiety free.

My wife and I called Potomac Concierge at the last minute after moving into our new home. Aida was professional, courteous and accommodating. She set an appointment for the next day. Upon arriving Aida and her team were ready to work. They were beyond helpful and very organized. They helped my wife and I unpack ALL of our boxes, setup and organize our kitchen master bedroom and our closets. It was unbelievable how fast and efficient they work. If you're serious about getting organized or need help unpacking they should be your first call. Thanks again Aida and Potomac Concierge. You guys are greatly appreciated.

Simply the best. We couldn’t be happier with all the support we got from Potomac Concierge. When you need help, these are the pros.

I felt compelled to share my experience with one of your personal assistants, Sara Coles. Sara represented your client who wanted to purchase a hot tub. Sara interview our company as a possible choice for a high end Jacuzzi model. Her client, being very busy, leaned on Sara to manage the entire process from the researching through the delivery. We worked hand in hand with Sara to make sure the sales process for her client was smooth, on time and exactly everything her client had expected. I would recommend Sara to anyone looking for an assistant who is a proactive problem solver, highly organized and exceeds expectations. Thank you again Sara!

I suffered a serious knee injury in June 2016 that required two surgeries and months of physical therapy, and my doctor advised me to move to a single-level home to avoid having to climb stairs, and potentially injure my knee again. I was finally able to move in December 2016. As I sat in my new apartment that first night, unable to walk unassisted, I looked around me and saw about 30 boxes stacked up in piles upon each other, creating a wall four feet thick against one wall. I quickly came to the conclusion there was no way a disabled person like me was capable of doing ANYTHING by myself – like find which box contained bed sheets and blankets and make a bed that first night, much less open every box, one by one, and store food, clothing, electronics, and arrange furniture. Not with one hand holding on to a cane. Fortunately, I had insisted that my computer be hooked up in advance of the move. I Googled the words "home organizers" and came across Potomac Concierge – a professional home organization company. Within 48 hours, three of the loveliest women in the world – Coleen, Sandi and Anne were knocking on my door. I didn't have to tell them what to do. They looked around and KNEW what had to be done. They spent the entire day quickly opening box after box, arranging ALL of my belongings based on what room they needed to be in, creating a pile of items that I wanted to donate to a charity, throwing out things I no longer had use for, storing other belongings in a storage locker, running errands for me to nearby stores, and hauling about 50 pounds of empty cardboard boxes to the recycling room down the hall. Just to give you one example of the quality of their work – they balled up all my socks and rolled up underwear, and neatly arranged them in neat little rows in dresser drawers, folded and stacked all my shorts and shirts, and hung up all my tee-shirts and pants. And Anne even came back on two more days, finalizing things and putting the finishing touches on what turned out to be the most organized home I had ever lived in. I cannot describe how much stress was lifted from me and how relieved I felt a few days later to look around my apartment – knowing exactly where to find everything I owned. I cannot thank these ladies enough for what to me was a relatively inexpensive and swift way to get settled into a new home. My advice to anyone out there who is planning to move and wants to avoid a lot of the headache involved in relocating – call Potomac Concierge. You will never regret it !

For our move we engaged Potomac Concierge to help us stage our home for potential buyers and packing our possessions. Since we are moving from a four-bedroom house to a two-bedroom apartment, we had to downsize which meant de-cluttering some of our possessions. Someone said that the top three stressful events in a life are death, divorce, and moving. The Potomac Concierge team did a fabulous job at every stage of our move. They were competent, professional, efficient, and knowledgeable and, in addition reduced our stress to a very manageable level. They quickly identified those possessions that were not to be shown to potential buyers and those that we should consider discarding but showed sensitivity to our emotional attachments to some items. When it came time to packing, the team quickly and thoroughly did it, including labeling the boxes so we could find where our possessions were after we arrived at our new residence. We do not know how we could have so successfully moved without the support of Potomac Concierge and highly recommend using them for any relocation