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I hired Potomac Concierge to help my parents after they downsized from their home in NH and settled in a retirement community in MD. Helen did a wonderful job communicating what she accomplished after every meeting with my parents…from helping with online accounts, auto-pay set-up and scheduling, decluttering email & cancelling old accounts, to creating a shared family calendar and prioritizing tasks for my parents to complete, the dependable schedule we set up with Helen was invaluable in reassuring my brother and I, as we both live in other states. My parents loved working with her too 🙂 So happy I found this personal assistant service in the DC metro area!!

Vicki with Potomac Concierge was amazing! She did an incredible job helping to tweak and organize our closet, and it looks so neat and beautiful. We have worked with Potomac Concierge in the past when we moved and needed help with unpacking and organizing and are always pleased with the team.

I cannot say enough good things about this company. I hired them to help me with my downsizing and move from Potomac Maryland to Falls Church Virginia. I would not have been able to continue to work full time and manage all of this by myself. From the moment I spoke with the owner, Libby Kinkead, I knew that I was in good hands. She linked me with Cheryl McGinnis who is a godsend. After I told her what I needed, she essentially took over. She interviewed movers for me and negotiated a very fair price with the one I chose (who I also highly recommend; Commonwealth Movers with Lionel's team). She was able to be present for Greendrop, the company I hired to come and look at a very large donation and also was there when Purple Heart came to take things away. Throughout, she was knowledgable, professional and extremely supportive. She even managed the final item after I physically moved out; having the leftover "junk" taken away by a company she recommended. Even after the move was complete, I contacted Cheryl to help me with an issue with my new home. It required foundation work that was to be done by a structural engineering company. Unfortunately, the company is terrible at communicating with their clients. Somehow, she worked her magic and was able to get through to the right people, and the job is almost done. I will absolutely use them again and would be happy to speak with anyone who is considering hiring them. Thank you again Libby and Cheryl!!!

My wife and I recently used Potomac Concierge to take some of the stress and legwork out of our recent move from Alexandria, VA to New York City. Susan, our concierge, was a pleasure to work with. She is a consummate professional, and helped us make coordinating our movers and storage units a breeze! She also helped line up a PO Box in our new city and get the house clean and ready for our new tenants. Susan even found time in her schedule to help with our packing!! One word of caution: we had a very unpleasant experience working with the cleaners they scheduled (Your Cleaning Connection- they were terrible and a nightmare to work with). Potomac and Susan did everything they could on our behalf to get the company to honor the job, even offering to come out and supervise the cleaning. Every other service, particularly the movers (JK movers), that they recommended were exceptional. As said, the cleaners must have been a blip and Potomac again could not have been more wonderful working on our behalf. We would never have survived this move without this gem of a company. We half joke that they are the only reason our marriage weathered this move. Susan is without a doubt the most lovely and professional person, and the owners are also wonderful and incredibly communicative. We can not recommend this company enough. If you are moving, especially if it is an involved job, hire Potomac. They will change your life.

It was a pleasure to work with Amelia and her team at Potomac Concierge! They did a beautiful job organizing various bookcases as well as three large walk-in closets at the Ritz Residence. I would definitely recommend them to any of my clients!

I cannot recommend Potomac Concierge highly enough. We hired them to help organize our kitchen in our new home and Rachel and Michelle were an absolute dream team. They worked efficiently and asked really smart questions to help me figure out where things should go in our unusually shaped space. By the time they left, we were easily 80% done with our kitchen and I'm already scoping out new projects to hire them for again. If you're thinking about working with Potomac Concierge — don't hesitate!!

For the past five years, I have recommended Potomac Concierge to my clients. I am a real estate agent who cannot say enough about how efficient and professional this company is when helping my clients de clutter, organize, move, and more. Because of the great job they do, they make my life SO much easier when selling a home. Whether it is just removing, selling or organizing household items to have the home show its best, or getting everything completely out of a house so I can have it staged, they are on top of things in such a timely manner. From small jobs to big, I can't say enough positive things! GREAT COMPANY!! Lori Leasure, Washington Fine Properties

Absolutely amazing service! Thank you so much Helen for all of your help!!

For our move we engaged Potomac Concierge to help us stage our home for potential buyers and packing our possessions. Since we are moving from a four-bedroom house to a two-bedroom apartment, we had to downsize which meant de-cluttering some of our possessions. Someone said that the top three stressful events in a life are death, divorce, and moving. The Potomac Concierge team did a fabulous job at every stage of our move. They were competent, professional, efficient, and knowledgeable and, in addition reduced our stress to a very manageable level. They quickly identified those possessions that were not to be shown to potential buyers and those that we should consider discarding but showed sensitivity to our emotional attachments to some items. When it came time to packing, the team quickly and thoroughly did it, including labeling the boxes so we could find where our possessions were after we arrived at our new residence. We do not know how we could have so successfully moved without the support of Potomac Concierge and highly recommend using them for any relocation

We highly recommend Potomac Concierge – a top notch business!!! Last year, we sold our home in McLean, VA and prepared to rent locally. A friend recommended Potomac Concierge and we worked with Aida Middel during a time of unknowns– where we would move, what we would do… Aida was helpful in suggesting what we needed at the rental… what could be stored, and what we should not keep. She was professional, cooperative, and considerate as we sifted through belongings making decisions. We appreciated suggestions vs. being asked what to do. She helped with packing and even with marking furniture placement when we found a rental. She also recommended a professional moving company, JK moving. A year later, we prepared to move out of state. We call on Aida and PC and we were grateful and fortunate to work with Jamee Whittan. Jamee is fantastic! We immediately connected on what needed to be done and, again, Jamee did not wait for guidance – she assessed the situation after a walk-through and formed a “game plan!” This efficiency reduced the stress enough so that I felt at ease to focus on work and other tasks. Jamee was very friendly and patient and listened as we sorted through the priorities and next steps. She remembered details of our schedule (including packing for my husband who was taking boxes to FL in advance of JK moving). Jamee was very helpful in setting the schedule for future visits. Once she had a schedule conflict and she immediately arranged for Kristen O’Brien to help. I appreciated that since I had blocked the time in advance. Kristen was equally friendly, efficient, professional, and patient!!!. I called for help during a very busy time but PC went “the extra mile!” It was a pleasure to work with Jamee and Kristen and I trusted them both. We simply didn't have enough time to coordinate all aspects of the move AND continue to work – and we were grateful that Aida, Jamee, and Kristen stepped in to help. We appreciated their patience and kind approach to an otherwise stressful situation. We still felt stress related to the move, but not with Jamee and Kristen! I assumed I would help with packing (!) but they had confidence in their approach and took initiative to get things done, leaving me to work on other tasks. They communicated well during the process to ensure we were always on the same page. They were both so very easy to get along with and they managed to get so much done each day while creating a calm environment. Truly 5-star service!

I had a last minute need for someone to pack up and clear part of the items in my basement and Potomac Concierge was amazing. I called on a Friday. They had someone here on a Monday morning and it was done perfectly! I'd use them again in a heartbeat!

Potomac Concierge has assisted me with many clients over the years. As a moving consultant, I appreciate the way they always take care of my clients with an exceptional level of care and patience. Always willing to adapt to the particular needs of my clients and help take away the stress associated with moving.

I can’t say enough good things about Potomac Concierge! I reached out to Aida about help with a big move (two houses into one) and she replied immediately. Her team took care of coordinating with the movers, handling no parking signs and ALLLLL the packing and unpacking. (They even did thoughtful things, such as reach out to neighbors.) I can’t tell you what a relief it is to be moved in and have every box out of the house within 24 hours – and to have everything thoughtfully organized and put away. To top it off, everyone was incredibly nice and friendly, even towards our nosy pets 🙂 Hire Potomac Concierge!

Janet and Colleen were the bombs! I would not have survived the four days of orchestrating the move with the crises and emergencies that evolved. Janet and Colleen remained calm, focused and most helpful through it all! I will certainly use them again; hopefully without the crises! 🎂👏🏽👏🏽👍🏽👍🏽

Potomac Concierge was enormously helpful when I first moved into my house in getting some home improvements resourced, approved by my HOA and completed. I recently asked them to get my home files under control as well as those of an elderly relative organized and did an amazing job — I can find everything in a few seconds. They are friendly, helpful and efficient. Truly great people and a great service.

All of the women I worked with from Potomac Concierge (Cheryl, Vikki, Trish) were not only helpful, organized, energetic and focused, but they were also not afraid to get their hands dirty to get the job done. And they did it all with a sense of humor, warmth and the wisdom that comes only from experience. They efficiently helped me move out of my house, including sorting and cleaning most of my belongings, and move into a rental house after experiencing an environmental disaster in our home. I would use them time and again. I highly recommend their services.

Made everything run so smoothly for my wedding, really appreciated having her there that day!

I am so thankfully I was able to work with Jamee for 9 months last year as I was preparing to relocate to Massachusetts. I have a lot of stuff and it was a disorganized mess. Jamee was great to work with. She was very patient and non judgemental. We got so much done each visit! She helped me get rid of trash and donations. She hooked me up with green Drop in Friendship Heights and inspired me to do some donations even on days I was not working with her. I don't know how I could have handle getting ready for the move without her. Now that I am in Massachusetts, I wish I could find someone even 10% as great to help me get settled in. I highly recommend Potomac Concierge and especially Jamee to anyone.

I am so grateful to Vicki for all of her hard work on my behalf. I’ve moved so many times. This was the best. She oversaw everything, and expedited so many steps, and made good decisions. I was absent from virtually the entire project, and completely confident in her management and trustworthiness. I hope I never have to move again, but if I do, I’ll definitely use this company.

Vicki was amazing. We live out of town and needed to close up a rental apartment in MD without traveling because of COVID. Vicki had assisted us last year when we moved out a townhouse and into this apartment. She is so efficient and detail oriented that the job went flawlessly. We were on FaceTime and I could tell her what was to be donated, what was going to a storage unit, etc. She meticulously labeled all of the boxes so when I can get to the storage unit I will know where everything is. As we worked together she reminded me of the Energizer bunny!!!!! She is also a wonderful person who makes it obviously that she loves what she does. Potomac Concierge is also a pleasure to work with. They are responsive and extremely professional. I would recommend them to anyone in need of this service. I will always be grateful that they were able to help us make this transition at what is obviously a difficult time!!!!!

Libby was the Manager in getting a house ready for the market. It had been lived in for about 50 years and needed a variety of services. She had an amazing team of workmen and was able to empty the home, fix several items and make it look refreshed. All with quick response and professionalism. Very impressive work.

We have had such a wonderful experience working with Potomac Concierge helping us to check off those random to-do's we never quite get to. There is no task they can't tackle and everything is always done is such a professional and timely manner.

I used Potomac Concierge to help organize a newly installed closet system. I wanted to start off with a highly organized closet – color coded, by season and style. Vicki came in fully equipped with supplies and ideas. We went through my items, sorted, hung, folded – the result was a beautiful closet that looks like something from a magazine. I did underestimate how much time it would take to get everything done (even though Vicki worked quickly and efficiently) but I was also happy that I participated along with her because it gave me an understanding on how to keep it organized which is ultimately my main goal. I would highly recommend Potomac Concierge for organizing services. They were very professional, prompt and exceeded my expectations for this project.

Highly recommend Potomac Concierge! Called to see about same day errand runs while I was in the DC area for business. Libby was so helpful and set everything up over the phone in minutes. They are super efficient with great communication. Jamee went above and beyond to make sure the clothes I needed for a meeting were not only there in time, but steamed! This team was a total lifesaver! Thank you!

Libby, Shannon and Claire helped me move with very little notice. I thought I could do everything myself, but got too busy with work. They had less than two weeks notice and made it happen. Not only am I unpacked, but all of the boxes are gone and my kitchen is better organized than if I had done it myself. They are extremely professional and pleasant to work with and would definitely use them again!!! I’ve never felt in better hands.