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Big shout out to Shannon for coordinating our move, packing, moving day and unpacking. She was on top of everything from start to finish. I highly recommend her and Potomac Concierge.

I hired Potomac Concierge to help my parents after they downsized from their home in NH and settled in a retirement community in MD. Helen did a wonderful job communicating what she accomplished after every meeting with my parents…from helping with online accounts, auto-pay set-up and scheduling, decluttering email & cancelling old accounts, to creating a shared family calendar and prioritizing tasks for my parents to complete, the dependable schedule we set up with Helen was invaluable in reassuring my brother and I, as we both live in other states. My parents loved working with her too 🙂 So happy I found this personal assistant service in the DC metro area!!

The ladies of Potomac Concierge were a godsend. We moved to our new house in McLean with two little kids running around and no help, overwhelmed with the prospect of unpacking. Aida and her colleagues not only unpacked everything – from the children's toys, kitchen stuff, bathroom stuff… everything – but they organized it all an a super logical and efficient way. They even helped us get rid of boxes and did other little things to make the moving experience as painless as possible. We are so grateful. We would use their services again in a heartbeat.

What a professional business! If I could, I'd totally give them 5 more stars! Aida, was my last call. I was in quite a pickle. And had been phoning people…

Absolutely incredible group of people. Help my father transition to a new facility, and made the process extremely easy and anxiety free.

I am so very grateful to have had the opportunity to work with Libby Kinkead. She is extremely knowledgeable, professional, helpful, inspiring, and kind-hearted! When you work with Libby, you are immediately put at ease by her relaxed, down-to-earth approach. At the same time, she's highly energetic and motivating. The truth is I've read a lot about getting organized (which is a whole lot easier than actually being organized!) But after a recent class with Libby, I shifted into "get it done" mode. She gave me the boost I needed to take care of my clutter without judgment! Here are just a few of the gems that she shared that have made a huge difference for me: "Decluttering is not stuff shifting." (I didn't even realize I was doing this!) "There is a difference between something being useful and actually using it." And this one really hit home: "Clinging to the past makes it hard to move forward." Thanks to Libby's wise guidance and enthusiastic support, I am moving forward!

Potomac Concierge did a wonderful job preparing gifts tailored to the recipients when I enlisted their service. Keep up the good work!!!

We highly recommend Potomac Concierge – a top notch business!!! Last year, we sold our home in McLean, VA and prepared to rent locally. A friend recommended Potomac Concierge and we worked with Aida Middel during a time of unknowns– where we would move, what we would do… Aida was helpful in suggesting what we needed at the rental… what could be stored, and what we should not keep. She was professional, cooperative, and considerate as we sifted through belongings making decisions. We appreciated suggestions vs. being asked what to do. She helped with packing and even with marking furniture placement when we found a rental. She also recommended a professional moving company, JK moving. A year later, we prepared to move out of state. We call on Aida and PC and we were grateful and fortunate to work with Jamee Whittan. Jamee is fantastic! We immediately connected on what needed to be done and, again, Jamee did not wait for guidance – she assessed the situation after a walk-through and formed a “game plan!” This efficiency reduced the stress enough so that I felt at ease to focus on work and other tasks. Jamee was very friendly and patient and listened as we sorted through the priorities and next steps. She remembered details of our schedule (including packing for my husband who was taking boxes to FL in advance of JK moving). Jamee was very helpful in setting the schedule for future visits. Once she had a schedule conflict and she immediately arranged for Kristen O’Brien to help. I appreciated that since I had blocked the time in advance. Kristen was equally friendly, efficient, professional, and patient!!!. I called for help during a very busy time but PC went “the extra mile!” It was a pleasure to work with Jamee and Kristen and I trusted them both. We simply didn't have enough time to coordinate all aspects of the move AND continue to work – and we were grateful that Aida, Jamee, and Kristen stepped in to help. We appreciated their patience and kind approach to an otherwise stressful situation. We still felt stress related to the move, but not with Jamee and Kristen! I assumed I would help with packing (!) but they had confidence in their approach and took initiative to get things done, leaving me to work on other tasks. They communicated well during the process to ensure we were always on the same page. They were both so very easy to get along with and they managed to get so much done each day while creating a calm environment. Truly 5-star service!

I had quite a lot of travel during and after Thanksgiving, and needed some support with holiday decor. Kelly and Kristin truly made this Christmas the best ever. This duo is remarkable. They unloaded and opened all of the decorations (after marking them according to rooms last year) and did an amazing job helping me make everything beautiful. They wrapped presents like they should appear in the next Nutcracker. Positive, productive, professional and punctual; I love everything they created and every effort they made. When they come to my home, I know it will be lovelier when they go. I could not be more appreciate and grateful for this team!

Shannon and Tricia were wonderful and helped our parents get settled in their new place. Thank you!

For our move we engaged Potomac Concierge to help us stage our home for potential buyers and packing our possessions. Since we are moving from a four-bedroom house to a two-bedroom apartment, we had to downsize which meant de-cluttering some of our possessions. Someone said that the top three stressful events in a life are death, divorce, and moving. The Potomac Concierge team did a fabulous job at every stage of our move. They were competent, professional, efficient, and knowledgeable and, in addition reduced our stress to a very manageable level. They quickly identified those possessions that were not to be shown to potential buyers and those that we should consider discarding but showed sensitivity to our emotional attachments to some items. When it came time to packing, the team quickly and thoroughly did it, including labeling the boxes so we could find where our possessions were after we arrived at our new residence. We do not know how we could have so successfully moved without the support of Potomac Concierge and highly recommend using them for any relocation

I literally could not have stayed in my home during the pandemic nor gotten my house ready to sell without Kelly’s outstanding assistance. Kelly had a solution to every problem and always was calm while addressing any challenge. I think of Kelly as my guardian angel. Kristin also was essential during the process of packing up my house belongings and moving into my new apartment. As an example of the special care they gave to my china cup collection, Kelly took photographs of the secretary and display case in which the cups were displayed and then she and Kristin unpacked the cups and put them back in the identical order. I am eternally grateful to both of them.

As a Moving Consultant, I have done more than a few moves in concert with Potomac Concierge. I typically work with Libby and Aida and they never…

Well, it finally happened: A big move forced me to deal with my storage unit! I had a mix of *stuff* ranging from old furniture to art supplies–my own items and my late mother's–and it was nearly impossible to make a dent on my own. Between Jennifer's truly outstanding organizational skills and the help of a small crew to move heavy items (and remove the things I needed to part with), my 10×22' nightmare became a manageable space in three hours! I would go so far as to say that it was a genuinely fun morning–which is especially impressive given the sheer emotional weight of going through a parent's personal effects. I cannot possibly say enough good things about Jennifer's mix of practical skills and personal sensitivity. I recommend Potomac Concierge without hesitation–personable and professional!

Vicki with Potomac Concierge was amazing! She did an incredible job helping to tweak and organize our closet, and it looks so neat and beautiful. We have worked with Potomac Concierge in the past when we moved and needed help with unpacking and organizing and are always pleased with the team.

I can hardly put into words how wonderful my experience has been with Potomac Concierge! Jamee and Kristin organized the heck out of my kitchen and office and were an absolute joy to work with–lots of laughter and even a little dancing, but they were also incredibly efficient and innovative, full of great ideas and ways to make our life run more smoothly. I will definitely have them back to tackle another area of the house!

As a Moving Consultant, I have done more than a few moves in concert with Potomac Concierge. I typically work with Libby and Aida and they never…

I recently used Potomac Concierge to help us with a move to a bigger home – they were wonderful from start to finish! Huge thank you to Shannon and Tricia for helping us get moved, unpacked, and organized so quickly and smoothly! Will definitely be using for future moving and organizing needs.

Simply the best. We couldn’t be happier with all the support we got from Potomac Concierge. When you need help, these are the pros.

Potomac Concierge recently helped us move my father out of his home of more than a half-century and across the country to a senior living community. This was, as you can imagine, a complex and stressful undertaking, and they handled it all with patience, experitse, and thoughtfulness. Libby was very effective in getting the project off the ground–setting expectations, understanding our needs, getting to grips with the particular situation. This took a bit, but once we were going she found the right solutions to our situation. In particular she assigned Dana to our case. I can't recommend her highly enough. We literally could not have done it without her. She went out of her way to make this easier for my father, and for the rest of us, who live relatively far away. She made a difficult process seem almost simple–a model of organization, clarity, and empathy for us in a hard transition for all of us. Thanks to Dana, to Libby, and to Lauren for making this work. We appreciate it!

I was helping a friend move, and Potomac Concierge Services was there to unpack. Vanessa, Kelly, and Kristen were fantastic. They are organized, diligent, and incredibly hard-working. And on top of that, they are fun and kind and just a pleasure to be around. I can't imagine this move without their help. Highly recommend.

Vicki came to reorganize two of my closets and had everything done within 3 hours! We tossed very few items and yet by the end I had gained back a lot of space in the closets.

Coleen and Amelia were so delightful for to work with. They were on time, professional and very supportive on my helping me make sense of my move. They took their time to ensure my needs were met and I am definitely satisfied with their working. I highly recommend this company for anyone needing help with getting settled in to a new place or even organizing their current space!!!

We recently enlisted Potomac Concierge to help with unpacking and organizing after our move, and the experience was outstanding. Their team — Amelia, Joan, Kristin, and Shannon — was prompt, professional, and genuinely delightful, all while unpacking more than 140 boxes in just two days and even finishing ahead of schedule. Lauren’s guidance throughout the scheduling process was equally excellent. I can’t recommend the Potomac Concierge team highly enough, and they will absolutely be my first call for the next project.

Made everything run so smoothly for my wedding, really appreciated having her there that day!