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I am a single, heavy set Business Owner with crazy work hours and no support system (at least not any that I would burden). I had just bought my first home after living in an apartment for over 20 years. I needed to furnish my entire new house and have a number of repairs done. So I was looking at having to make a sizable amount of purchases, schedule deliveries and installations, all which required supervision in the midst of keeping the money coming in with work. Quite frankly, I had no idea how I was going to get all these done. Enter Potomac Concierge Service’s Kim Thompson and Debbie Parrillo to the rescue. On Day-1 when I met them at my house in Falls Church for a consultation, it was so cold in the house because the furnace had decided to go belly up that we couldn’t take our coats off. It was nearly unbearable to conduct this initial meeting. Not only did they stay, but Debbie had someone come out a fix and service the furnace the very next day. The ink was barely dry on my contract with them, and they were already taking care of my needs. Not only is Kim’s taste and style worthy of her own Bravo TV show, but her ability to find just the right piece and resolve space constraints is near Sunday morning church inspirational. The first time I walked in the house after she initially staged it, I couldn’t stop smiling for days! The Cable TV installer was not only late but took forever to arrive; I’m talking way past normal business hours. I was stuck at work trying to get a client deliverable out and couldn’t be there. Kim not only stayed ridiculously late for this person to come and complete the installation. She kept me apprised via text through the whole ordeal. I didn’t have to worry about a thing. Just recently after she had already supervised and staged all of the initial furniture buys to make my house look like an amazing magazine ad, her attention to detail, diligence, and coordination skills successfully juggled several equipment upgrades, multiple deliveries, and a landscape consultation all in one day. I’m talking scratch it off checklist, done. Potomac Concierge not only has these two extremely capable professionals to directly assist my me as their client. Their network of trusted vendors and contractors to do the work is such an added-value to the support they have provided. Seriously their Rolodex easily rivals Angie’s List and the quality to date has been superb. So far throughout my entire experience with them, I have not had to make a single phone call to arrange for any third party services. Kim and Debbie have done all the leg work, leaving me free to concentrate on work and my normal life. And I truly can’t begin to articulate through words how stress-free my life has been since contracting Potomac Concierge. Seriously my Partners at work only know that I’m in the middle of a home move because I’ve told them it’s happening and the fact that I act like-a-kid on Christmas morning when I provide them with updates. Thanks to Potomac Concierge Services, I’m about a week away of completing Phase I, getting the new home ready for me to move in. Phase II will be emptying out my apartment and getting it ready to hand it back over to my landlords after 22 years. Can you guess who I’ve contracted to help me with Phase II? Do I even need to type it? Yeah, that would be Potomac Concierge! Sincerely an extreme grateful client, M. Dixon

Potomac Concierge saved me following my father's death. Professional, timely, cooperative, and considerate, they managed to de -clutter, sort through,…

Libby Kinkead and Potomac Concierge have truly created a process and built a team that simultaneously expedites, accelerates and humanizes moving from one home to another! Leading up to the move, Potomac Concierge specialist, Kim, became an essential part of my daily sorting / purging / packing process – frequently taking initiative to help me prioritize getting specific tasks completed (even running errands when needed). Move Day itself was an incredible experience of how productive and supportive a team of six people can be – with no one duplicating anyone else's work tasks. What Potomac Concierge did for me in one day, truly would have taken me 3-6 months without them! My new place already started to feel like home the first night I slept there (and Potomac Concierge even made up my bed in pre-selected fresh sheets!).

As a Moving Consultant, I have done more than a few moves in concert with Potomac Concierge. I typically work with Libby and Aida and they never…

I write for two reasons: first, in hope that others may have the opportunity I had; second as a means to express my sincere appreciation to Libby and Aida for their invaluable assistance. The original need was to "declutter" a small jewel of a home in Capitol Hill, lived in for 40 years which had in addition the leftovers of two other deaccessioned homes. The driver- to put the house on the market. Libby and Aida assisted with the deaccessioning of memories, furniture and furnishings with respect and sensitivity. They boxed up plenty of "rubbish" for collection. They boxed up some articles for disposition to various charities. They marked items for the movers. They are workers. They also performed an expected service and assisted in "staging" the house very tastefully for inspection. A major strength: their vendors on call are reliable, competent and prompt-rubbish disposal, moving company, storage. Moving into this house 40 years ago was a joy. Moving out to my surprise leaves a pleasant memory. Robert Shelton

We just relocated from across the country and seriously couldn't have done it without Potomac Concierge. They stepped in to save us when the movers arrived and I had to be on the West coast. They were my eyes and ears, my organizers, and a huge wealth of knowledge and recommendations to help us get settled quickly. Their efficiency, kindness and calm yet confident approach gave us all a little more peace of mind. They took initiative to get things done but always communicated extremely well to make sure their work met the needs of our family. It really helped the whole family, including our children, to arrive to a home that was settled. It took SO much of the stress out of moving. Aida and her team will give you the best gift ever — more time. The work they do allows you to have more time to focus on your family and the gagillion other things on your to do list, especially around a move. I highly recommend them!

Aida and her team were amazing! With everyone home during COVID-19 we needed more space. Luckily we found a great house but then It dawned on me, we had to move. Luckily our realtor was able to recommend Potomac Concierge a turnkey and contactless(if you opt for that) company that takes care of every detail of your move. After 1 phone call with Aida I felt the stress and pressure of the move melt away. Timeline, logistics, packing, unpacking, organizing of our home and much more. Great attention to details. Highly recommend. We will never move without Potomac Concierge

I have had many clients that have particular needs. Potomac Concierge has been my first and only call with any need outside my scope of work. Decluttering, Retirement downsizing, errands, organization, personal assisting…. I am not easily impressed, every time it is the same service that exceeds my clients expectations. It is the only call you should make.

Absolutely amazing service! Thank you so much Helen for all of your help!!

I had the Power of Attorney for a retired Foreign Service Officer who had been living in a retirement home for the last seven years. He owned a lovely one-bedroom apartment in Georgetown which had remained empty during that time. Since I worked full-time and travelled frequently, I did not have the time to clean out the apartment and prepare it for sale. I hired Potomac Concierge, and specifically, Janet, to prepare the apartment for sale by removing all the furniture, clothes, books, and anything of value and then staging it. Janet and her colleagues cleaned the apartment, arranged for auctioning the valuable pieces, replaced the carpeting with hardwood floors, repaired the windows, arranged for painting of the entire apartment, and arranged for distribution and donation of remaining items to the proper organizations. They also cleaned and removed all items in the storage room. All of this was accomplished within a month with very few calls to me. The staff, and particularly Janet, did an outstanding job. They are very professional, have access to good contractors, and removed a terrific burden from me.

We hired Potomac Concierge to help pack several rooms before a major home renovation. Amelia, Shannon and the representative from the moving company were all incredible. They arrived right on time and were friendly, organized, thorough and accommodating. They finished in record time and we would absolutely use them again.

Vicki came to reorganize two of my closets and had everything done within 3 hours! We tossed very few items and yet by the end I had gained back a lot of space in the closets.

This is the second time I have used Potomac Concierge. Everything they do is superb. The most important and helpful thing is not what they do but HOW they do it, they project manage everything so well it brings you complete peace of mind. The actual organizer and process is also terrific and high quality. excellent communication, Covid safe, and helpful in ways you didn’t even know you needed help. I highly recommend them!

Shannon and Helen did amazing! This place was so overwhelming and they tackled it no problem and seemed to have fun doing it too. It was super helpful and we now feel like we have an apartment (not a storage until) to live in.

It was a pleasure to work with Amelia and her team at Potomac Concierge! They did a beautiful job organizing various bookcases as well as three large walk-in closets at the Ritz Residence. I would definitely recommend them to any of my clients!

Prior to the COVID pandemic, I commuted to Washington, D.C. each week for work. Since March 2019, my business travel has been limited, but I continue to maintain an apartment in D.C. I've had the pleasure to work with Kelly W., as she has managed cable/WiFi installation, furniture delivery, coordinating the delivery of packages, etc. She is friendly and professional, and flawlessly manages any task, no matter how complex. Kelly W. has taken a big source of stress out of my life and comes with my highest recommendation.

I recently used Potomac Concierge to help us with a move to a bigger home – they were wonderful from start to finish! Huge thank you to Shannon and Tricia for helping us get moved, unpacked, and organized so quickly and smoothly! Will definitely be using for future moving and organizing needs.

Lauren Labrada inspects our home while we are in Florida. She is timely, professional, courteous, and most helpful. A real asset.

This is a fantastic service. Potomac Concierge has helped us with everything from setting up utilities, paying bills, ordering groceries, arranging doctor appointments, and managing my inbox. They are courteous and trustworthy. I highly recommend them to anyone who needs some extra help with managing day-to-day activities.

We had a fantastic experience with Potomac Concierge’s unpacking services. Erika and Shannon were prompt, professional, friendly, and efficient. Highly, highly recommend!

Potomac Concierge was a lifesaver! I was overwhelmed with moving and having to declutter the entire house. Potomac Concierge came in and made my life so much easier. The decluttering was painless and the move went smoothly. I would strongly recommend Potomac Concierge.

Using Potomac Concierge Services has been a game changer and amazing for our family! They helped us prepare for a move to temporary locations in preparation for a house renovation. Robin and team were incredible/terrific/great! They helped us declutter our house before we moved, helped coordinate the move, helped pack and unpack into our new temporary spaces! They thought of all the details that I would have forgotten. And, they also supported during the stressful moments. This is the first week that I have not seen any of them in the past two and a half months and I miss them. They are all so pleasant, helpful and fun. We are going to use them when we move back into our house and will continue with them on an ongoing basis so we can stay organized. Thank you, thank you, thank you, Potomac Concierge!

Vicki was amazing to work with and helped me accomplish exactly what I needed in the short time frame I had! I recently moved and am expecting in 2 weeks so I didn't have time to organize my closest the way I wanted – that's why I reached out to Potomac Concierge. From the minute I reached out, they were super responsive and easy to work with. I was nervous at first because I've never needed help organizing but they made the process so simple and easy – exactly what I needed. In under 4 hours – Vicki helped me totally organize my master closest. She was fun to work with, professional and took the time to listen to my vision in order to make sure it's how I wanted it. I'm SO happy with the results – it feels great to walk into my closest and see the space so clean and organized. Thank you Vicki!

Well, it finally happened: A big move forced me to deal with my storage unit! I had a mix of *stuff* ranging from old furniture to art supplies–my own items and my late mother's–and it was nearly impossible to make a dent on my own. Between Jennifer's truly outstanding organizational skills and the help of a small crew to move heavy items (and remove the things I needed to part with), my 10×22' nightmare became a manageable space in three hours! I would go so far as to say that it was a genuinely fun morning–which is especially impressive given the sheer emotional weight of going through a parent's personal effects. I cannot possibly say enough good things about Jennifer's mix of practical skills and personal sensitivity. I recommend Potomac Concierge without hesitation–personable and professional!

Big shout out to Shannon for coordinating our move, packing, moving day and unpacking. She was on top of everything from start to finish. I highly recommend her and Potomac Concierge.